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We are dedicated to ensuring your thoughtfully designed Method products arrive at your doorstep in a timely, reliable, and sustainable manner. This policy outlines the key details of our shipping process, empowering you with clear expectations from the moment you place your order.
Our Commitment: To handle your order with care and provide transparent communication throughout its journey to you.
Order Processing: All orders are meticulously prepared at our fulfillment center. This process typically takes 1 to 3 business days from the time your order is placed and payment is confirmed.
Delivery Timeline: Once your order ships from our facility, the estimated transit time to your delivery address is generally 6 to 12 business days. This timeframe accounts for final carrier handoff and the final leg of delivery.
Business Days: Please note that business days are Monday through Friday, excluding major public holidays. Orders placed on weekends or holidays will begin processing the next business day.
Global Reach: We proudly ship our products to a wide range of international destinations.
Shipping & Customs: All orders are shipped in USD. While we manage the export process, any applicable customs duties, import taxes, or fees imposed by the destination country are the responsibility of the recipient. These charges are not included in the order total and are collected by the local customs authority upon arrival. We encourage you to contact your local customs office for information on potential charges.
Shipment Confirmation: As soon as your order leaves our facility, you will receive a shipment confirmation email. This email will contain your tracking number and a link to monitor your package's progress.
Delivery Updates: Our carrier partners provide the most accurate delivery estimates. We recommend using the provided tracking link for real-time status updates.
Address Accuracy: It is crucial to ensure your shipping address is entered completely and accurately during checkout. We ship to the address provided and cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses.
Delivery Attempts: Carriers will typically make multiple delivery attempts. If a delivery cannot be completed, a notice will be left, and the package may be held at a local depot for pick-up or returned to sender. Please refer to the tracking information for specific carrier procedures.
While we strive for on-time delivery, unforeseen events such as severe weather, carrier delays, customs inspections, or high-volume periods may occasionally impact delivery times. We appreciate your patience and understanding in these rare situations. Our team will communicate proactively if we are made aware of any significant, widespread delays affecting your order.
Our commitment to the planet extends to how we ship. We utilize recycled and minimal packaging materials designed to protect your products efficiently while reducing waste. We continuously work with our partners to evaluate and improve the environmental impact of our logistics.
If you have any questions about your order's shipping status or need support, our customer care team is here to help. For the quickest service, please have your order number ready and contact us via email at press@methodproductsmall.com.
Thank you for choosing Method. We are delighted to send a touch of joyful design your way.
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